Referral data tracking
1

How long does the referral data remain available in the system?

Referral tracking data is available in your system for 1 year from the date of first referral for that job.
You can download this data anytime in excel format from your account.

Jobseeker CV is available as per your current response manager duration.
Free eApps/BRV – 3 months

Paid eApps – 1 year

2

Where can I track my referral applications?

All the referral applications (Job Applies or Drop CV) can be tracked in Track Referral tab.

track ref

3

Will the system allow 2 employees to upload duplicate CVs of the same candidate?

If employee A has uploaded a referral CV, tool will not allow same candidate (check on same email) CV to be uploaded against the same job for 30 days. Next try of upload would be shown a message ‘Candidate already referred’.

Although, if the same candidate CV is uploaded against any other job, system does not take this as a duplicate and uploads this successfully.

The above is possible only if the recruiter has not blocked duplicate responses across jobs from eApps options to block responses.

4

On what criteria does the system treats apply as duplicate?

Currently, system treats email id/mobile number as the criteria for detecting duplicates.

5

For how much time does the system checks for the CV duplicity?

CV duplicity is checked for 1 month in normal apply.

If using eApps, block responses can increase it up to 12 months (across jobs as well).

6

Can I block duplicate responses across all or selected jobs?

Yes, If using eApps, block responses can increase it up to 12 months (across jobs as well).

7

I have subscribed for CSM, will my referral responses come to eApps or CSM?

Referral responses come to both –

Track referral interface, &

CSM /eApps, whichever is set as the response manager when posting the job

8

Does the status change in Track Referral interface also reflect in eApps?

Yes, candidate statuses changed in track referral interface also reflect in eApps and vice versa. eApps and track referral statuses are synced.

9

Can I attach a questionnaire which my employees can fill before submitting any referral CV?

It is an optional feature, client can get it activated from back end and any Questionnaire attached to referral jobs would be visible to employees as well.

Reports
1

Can i get all Referral Applies in my ATS ?

Yes, Naukri Referral Tool now allows users to integrate their Job Posting and Referral responses with their ATS.

This would all applies will flow back to your ATS in your desired format.

For more information, please contact us at support@naukri.com

 

2

Can I generate a report where I can view the activity of each employee?

Yes, system allows user to generate Employee details report specifying details about the referral activities done by the employees in the specified period (up to a maximum of 12 months).

Download or Report Email option is also available.

3

I wish to view the referral applies report for my account, can I generate the same? Is this specific to my (sub user) account or to all users?

Yes, you can generate a referral applies report from Referral reports section in ‘Usage Report’.

This report tells you about the number of jobs posted, emails sent, shares done, views and applies received in a specified duration (up to a max of 12 months).

This report can also be downloaded into the system in an excel sheet.

You can also schedule this report as an email to your inbox on weekly or monthly basis.

4

How can I track how many positions have I closed and how much amount is to be paid to each referee?

Naukri referral tool generates a ‘Referral Closure Report’ which tells you about the jobs closed, referee employees and amount to be paid to them.

This can be generated for a period of up to 12 months.

Download or report email option also available.

5

Can I get notification of closed cases, or recruiter activities being done in Referral account?

Yes, you can set auto emailing for all reports.

Frequency can be chosen by the recruiter and basis this chosen frequency these emails will be emailed to their inboxes.

ATS Integration
1

Can i get all Referral Applies in my ATS ?

Yes, Naukri Referral Tool now allows users to integrate their Job Posting and Referral responses with their ATS.

This would all applies will flow back to your ATS in your desired format.

For more information, please contact us at support@naukri.com